Summary
Mindfully Behavioral Health is an Ohio mental health practice that serves more than 12,000 clients a year with therapy, psychiatry and peer support for children, teens, adults, couples and families. It needed one digital front door for clients and one place for its clinicians to run care.
Ailoitte led the mental health app development end to end: UI and UX design, the client web and mobile app, a provider dashboard, an admin portal, HIPAA-ready video sessions, QA and post-launch support. With real-time booking and smart reminders, missed appointments fell 40% (client-reported).
About Mindfully
Mindfully is a woman- and minority-owned private practice with more than 20 years of care behind it. Nearly 300 clinicians, including more than 60 DBT therapists, offer individual, child and teen, couples and family therapy, DBT, EMDR, psychiatry and TMS, in person and online across Ohio, with locations in Kentucky, Texas and Colorado.
Its mission is to make care affordable: it accepts most major insurance plans, including Medicaid, offers low-cost therapy with supervised clinical residents and runs online peer support groups for teens and adults on topics such as stress, anxiety, parenting and self-esteem.
As a healthcare app development partner that builds behavioral health software, Ailoitte has also built the Soch wellbeing app, a mental health wellness app and the EaseCare Clarity EHR.
Why Mental Health Care Needed a Calmer, Simpler Front Door
People looking for help often gave up before their first session: finding the right therapist, checking insurance and booking a time took calls, forms and waiting. Clinicians, in turn, lost hours to scheduling, paperwork and missed appointments.
Many People, Many Needs
Children, teens, adults, couples and families each need a different path, and parents need a say in care for minors.
Missed Sessions Cost Care
Every no-show is a lost hour for a clinician and a gap in care for a client who needed it.
Care Across Several States
Licences, insurance and providers differ by state, so matching and booking had to respect each one.
The Most Private Data There Is
Therapy notes, diagnoses and video sessions had to stay encrypted, access-controlled and HIPAA-ready.
The Solution: One Mental Health App for Clients, Clinicians and Clinic Teams
We built Mindfully as one platform with three views: a calm, encouraging app for clients, a dashboard for clinicians and an admin portal for the clinic. Good mental health app development makes the next step feel small, so every screen asks for one thing at a time.
Daily Check-Ins and Personal Goals
Clients answer "How are you feeling today?", keep a check-in streak and set goals by category, with suggestions and the option to break a goal into small steps.
- Goal categories such as school, sports, family, friends and personal
- Recent wins to celebrate progress
- A mental health app for teens as much as adults
Smart Therapist Matching and Insurance Checks
Clients find a therapist or psychiatric provider by need, specialty, age group, insurance and state, so the first match is more likely to be the right one.
Real-Time Booking With Smart Reminders
Clients book open slots that sync with each clinician's calendar, and automated reminders cut missed appointments by 40% (client-reported).
Secure Video Therapy and Psychiatry
Encrypted, HIPAA-ready video sessions let clients see their therapist or psychiatric provider from home, the same core as any telehealth app development project. See our telemedicine app development work.
Peer Support, Events and Resources
Clients join public sessions and peer support groups, follow events, message their care team and browse articles and videos they can save as favorites.
Digital Intake and Progress Tracking
Onboarding forms, consents and progress measures are completed online before the first session, so clinicians start with the full picture.
Provider Dashboard and Admin Portal
Clinicians manage appointments, clinical notes and client records in one place, and the clinic team runs providers, locations and roles from an admin portal.
HIPAA-Ready Therapy Practice Management Software, Built for Sensitive Care
Mental health data needs more care than almost any other kind, so privacy is part of every feature rather than a layer on top. The same platform works as therapy practice management software for the clinic and as a safe, simple app for clients.
- Role-based access for clients, parents, clinicians and admins
- Encrypted video, messages and records, in transit and at rest
- Audit trails for every access to clinical notes
- Clear routes to crisis support from every screen
Where AI Can Help in a Mental Health App
AI should support clinicians, never replace them: it drafts, sorts and reminds, and people decide. These are patterns Ailoitte builds for behavioral health software; only therapist matching is live in Mindfully today.
What the Mindfully App Delivers
Clients now find care, book and join sessions from one app, and clinicians spend more of their day on care and less on admin.
Fewer No-Shows
Real-time booking and smart reminders cut missed appointments by 40%.
Clients a Year
One platform serves clients across Ohio and Mindfully's other states.
Sessions a Year
Therapy and psychiatry sessions, in person and online.
Specialties
From DBT and EMDR to child psychiatry and TMS.
Figures published on mindfully.com; the no-show figure is client-reported. Last updated .
Why People Need Easier Access to Mental Health Care
About 61.5 million US adults, 23.4%, had a mental illness in 2024 (SAMHSA), and many live far from a clinician who can see them. That is the demand a mental health app serves.
Teen Depression Stays High
15.4% of US adolescents aged 12 to 17, about 3.8 million, had a major depressive episode in 2024, the age group Mindfully's child and teen care supports.
Source: SAMHSA, 2024 National Survey on Drug Use and Health, via NACo, August 2025Mental Health Leads Telehealth
52.1% of patients with a telehealth claim in Q1 2026 had a mental health condition, the top telehealth diagnosis in every age group.
Source: FAIR Health Monthly Telehealth Regional Tracker via Fierce Healthcare, June 2026Not Enough Clinicians Nearby
About 144 million Americans, roughly 42% of the population, live in areas without enough mental health professionals, and only four states meet more than half of demand.
Source: Inseparable 2026 workforce report via BenefitsPro, March 2026
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