Android, Business, Design, Development Thursday October 14, 2021

How to Make an App Like Uber Eats – A complete guide

Applications like UberEats are now more popular after the pandemic. It was only through such food delivery applications the restaurants could make money since din-ins were prohibited.

Such food ordering applications have become more popular due to their on-demand services. The demand is going to be constant and growing.

However, creating a food delivery app such as UberEats is a complex procedure that requires meticulous planning, development, and execution.

Table of contents

Business models
·        Order only platform
·        Order and delivery platform
Working model of UberEats
How does UberEats make money?
Key features of UberEats
·        Customer Application
·        Delivery Application
·        Admin panel for restaurants
Steps to build a food delivery application
Cost to develop an application like UberEats
Our Expertise

This blog will answer questions such as ‘how to make a food delivery app in India, what goes into it, key features, steps to develop a food delivery app, and much more.

Business models

Let’s discuss the types of business models and the model of UberEats. Generally, on-demand food delivery app system designs work in two business models: ‘Order only platform’ or ‘Order and delivery platform’.

‘Order only platform’

The ‘order only’ business model doesn’t involve delivery services. The restaurants have to use their couriers to provide food delivery to their customers.

This platform allows the customers to see a list of nearby eateries from which users may see menus, reviews, and ratings. Hence, this model helps the restaurants in expanding the market.

Examples of order-only apps are Zomato, Delivery hero.

Order and delivery platform

The order and delivery business model involves ordering as well as delivery options. This platform allows the users to place orders from the listing of restaurants and avail themselves of the delivery facilities.

With such apps, restaurants don’t need to worry about delivery services.

Examples of order and delivery applications are UberEats, Swiggy, Domino’s Pizza, and more. Hence, UberEats follows an order and delivery business model.

Working model of UberEats

UberEats works in a three-side interaction process that connects customers, restaurants, and delivery agents.

Users who wish to buy food can easily browse the restaurants, their menus, ratings, reviews, and make an order. Once the restaurant receives the order, they begin preparing the food. When the order is ready to deliver, the delivery agent completes the fulfillment by bringing it to the customer’s door. Hence, this is how UberEats works!

How does UberEats make money?

Let’s discuss the revenue model of UberEats. Here are the following monetization models through which UberEats generate revenue:

  • Delivery fee: The delivery fee ranges from $2-$10 per order depending on the distance from the customers and the restaurants. It’s a stable income of the company that doesn’t stop through any single action.
  • Commission fee: UberEats take 15% – 30% of the total revenue on each order.
  • Order fee: If any amount is less than $10, then a small order fee of $2 is charged by UberEats.
  • Advertising fees: UberEats gives advertising options through which restaurants can get a chance to promote their services and get more customers.

Key features of UberEats

If you are looking for the solution of how to create a food delivery application, understanding these features of UberEats might help you.

The UberEats application is split into three major sections: the customer application, the delivery agent application, and the restaurant admin panel.

Let’s discuss each of them.

Customer Application

UberEats provides an application for customers that allows them to browse the restaurants in their desired location, look after ratings, reviews and finally place the orders by establishing an account and logging in. Customers may access UberEats through both iOS and Android apps.

The following are the customer’s app functional features:

  • Registration and login feature: This feature allows every customer to establish their account.
  • Search option: Once the consumer has registered, they will be able to browse the eateries. Customers look for restaurants to order menus from by name, location, and more.
  • Payment: This feature serves the users with various payment options such as Paypal, net banking, Google pay, phonepe, and more.
  • Notifications: Notifications allow users to get notified about the recent offers by the restaurants. Also, this allows the users to get notified about the order status via push notifications or SMS.
  • Order tracking: This feature helps users to track the order location. This tracking is made with Location API provided by Google.
  • Ratings and reviews: This is the best way through which users can make a selection of the best restaurants they want to order.

Delivery application

There is a separate application for the delivery agents. UberEats delivery agents are self-employed individuals who may set their working hours, duration, mode of delivery, and more.

The following are some of the features of the delivery agent application:

  • Sign up / log in: The delivery person, like the consumer, must build their profiles.
  • Order management system: Once registered, delivery agents have access to all necessary information on the list of nearby orders.
  • Delivery history: This history page is for the agents to keep track of the deliveries.
  • Earnings option: This feature allows the delivery agents to check their daily and monthly earnings.

Admin panel for restaurants

A restaurant admin panel is a must-have function. Restaurants use this admin interface to manage menus and orders after cooperating with a meal delivery service.

  • Registration/login page: This enables restaurants to add business information to their profiles. This contains the restaurant’s name, address, menus, and other details.
  • Content management: This feature allows the restaurants to add the necessary content about the menu, working hours, dining place, prices, and more.
  • Order management: Using this function, employees may track orders and update statuses such as order cancellation and order delivery.
  • Payments: Here is the option that allows the payment to get released from the pocket of the customers.

Steps to build a food delivery application

We know that building a food delivery app is a long and complex process that involves several steps to get performed. Hence, a clear roadmap is necessary to understand the concept of building a food delivery app.

Taking the example of UberEats, we have explained the vital steps involved to build a food delivery application.

Step 1: Conduct the market research

Market research is the initial phase in the development process. This research entails researching your competitors, determining your target audience, and understanding the latest food industry trends.

While researching, you must know the answer to the following questions;

  • Who is your target audience?
  • Who are your competitors?
  • What are the latest trends in the food industry?
  • What features to include in a food delivery application?

Step 2: Select the business model of your application

Once the research is complete and you are clear with your idea, it is time to choose a food delivery model that meets your business goals.

We have already discussed the two types of delivery models:

  • Order-only platform
  • Order and delivery platform

Hence, it is all upon you which platform to choose.

Step 3: Select the prominent features you want to involve in your application.

It is crucial to include the must-have features in your food delivery application to get a competitive edge over others.

Here is the list of some must-have features you should include in the three major versions of your application.

Customer applicationDelivery applicationAdmin panel for restaurants
Registration / Login featureSign up/ loginRegistration / Login page
Search optionOrder management systemContent management
PaymentDelivery historyOrder management
Order tracking  
Ratings and reviews  

Step 4: Choose the right technology stack for the application development

When it comes to building the application, it is crucial to choose the right technology stack as it forms the app foundation. Make sure that the application provides a seamless user experience.

Step 5: Hire a development team

Once you decide on the features and the technology stack for creating a delivery app, you can now hire a development team to build your food delivery application as per your requirements.

A development team consists of:

  • Android developer
  • iOS developer
  • Front-end developer
  • Back-end developer
  • UI/UX designer
  • Business analyst
  • Project Engineer
  • Testing Engineer

Cost to develop an application like UberEats

The food delivery app development costs depends on several factors:

  • App size: This is one of the major factors that impact the cost of developing the application. The size of the application depends on app complexity and the number of features involved in the application.
  • App platforms: This is another factor that influences the cost of the application. Choosing a native platform and cross-platform application influences the development costs.
  • App design: Application design is very crucial to serving users with a great user experience. Hence, a good application design also influences the cost factor.
  • App development team: The sort of team you pick to build your app, whether freelancers, an in-house team or an offshore team, has a significant impact on the cost of development.

Our expertise

At Ailoitte, we provide app development services with the best engagement strategy to make the application smoother and easy to run. Hence, if you are looking for a development team to hire, Ailoitte can help you.

Please feel free to contact us. We would be happy to help you throughout the development of your application.

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