Live: GPT-4o Commerce Integration

Stop losing profit margins to customer support.Deploy Autonomous Agents.

Agentic AI workflows for OMS and storefronts that turn support costs into revenue. Seamlessly handle returns, sales, and tracking without human intervention.

Trusted by modern retail leaders

LifeLong

Koovs

Utsah ECommerce

Live Performance

● Online

Cost Per Ticket

$0.02↓ 98% vs Human

CSAT Score

4.9/5↑ 12% MoM

Now

Ailoitte Support

Business Account

Scaling sales shouldn't mean scaling headaches.
'Dumb' chatbots are costing you customers.

Traditional BPOs are slow and expensive. Rule-based chatbots frustrate users with dead-end loops. Your brand deserves an intelligent layer that understands context, inventory, and empathy.

The 3 Pillars of Retail AI

Seamless interaction across the entire commerce journey.

Post-Purchase Support

Automated tracking updates, returns handling, and exchanges directly within chat. Reduce WISMO tickets by 80%.

Concierge Sales

AI-driven product recommendations, cross-selling, and checkout assistance. Turn support interactions into new revenue.

Inventory Sync

Real-time stock checks connecting warehouse data to the storefront. Prevent overselling and manage expectations instantly.

OMS Integration

Deep connections with Shopify, Magento, and custom ERPs.

Omnichannel Native

WhatsApp, Instagram, Webchat, and Email handled in one brain.

Brand Voice

Fine-tuned LLMs that speak exactly like your brand guidelines.

The Economics of AI vs BPO

The Old Way (BPO)

High variable cost per ticket ($2.50+)
Slow response times (hours/days)
Inconsistent training & quality
Zero sales capability

Recommended

The Ailoitte Way

Fractional cost per ticket ($0.10)
Instant, 24/7 resolution
Perfect brand alignment always
Active revenue generation

Calculate Your ROI

See how much you save by switching to Autonomous Agents.

Monthly Support Tickets15,000

1k50k

Current Cost Per Ticket$4.50

$1$10

Estimated Annual Savings

$793,800

Plus an estimated $240,000 in recovered revenue.

Frequently Asked Questions

Autonomous commerce refers to AI-driven workflows that handle repetitive commerce operations such as support queries, order updates, returns, and personalized assistance with limited manual intervention.

Common use cases include WISMO queries, return initiation, refund status communication, product discovery support, order-related questions, and guided shopping experiences that improve responsiveness.

Yes. Commerce AI workflows are usually most effective when connected to storefront systems, order management tools, and support workflows so customer interactions can reflect real order and product data.

Not when designed well. Good commerce automation reduces wait times, improves consistency, and handles common issues faster while allowing human escalation for complex or sensitive situations.

It can improve revenue by reducing support friction, improving customer satisfaction, increasing response speed, enabling upsell opportunities, and helping more shoppers complete actions without dropping off.